Terms of Service

1. Who we are

ClinixStudio ("ClinixStudio", "we", "us", or "our") is a marketing agency working with dental and aesthetic clinics. These Terms apply to visitors of our website and to clients who engage us for services.

2. Our services

We provide marketing services described on our website. The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate proposal, quote, or agreement. Where those documents conflict with these Terms, the signed agreement for that engagement will take precedence.

3. Eligibility

You must be at least 18 years old and authorised to act on behalf of the clinic or business you represent in order to engage our services.

4. Use of our website

You agree not to:

• Use the website for any unlawful purpose or in breach of these Terms;
• Attempt to gain unauthorised access to our systems or disrupt the website;
• Copy, reproduce, or redistribute our content without permission;
• Use the website in a way that could damage, disable, or impair it.

5. Client responsibilities

To deliver our services effectively, we rely on you to provide accurate information, timely feedback, and any content, access, or approvals we reasonably request. Delays in providing these may affect timelines and results. You are responsible for ensuring that any materials you supply do not infringe the rights of others.

6. Fees and payment

Fees for our services are set out in your proposal or agreement. Unless stated otherwise, invoices are due within the period specified on the invoice. Late or missed payments may result in paused work or suspension of services. Advertising spend paid to third-party platforms is separate from our service fees unless expressly agreed.

7. Intellectual property

Content on this website, including text, graphics, logos, and design, is owned by or licensed to ClinixStudio and is protected by applicable laws. Ownership of deliverables we create for a client is addressed in the relevant engagement agreement and typically transfers on full payment. You retain ownership of the materials and brand assets you provide to us.

8. Third-party services

Our services may involve third-party platforms such as Google, Meta, hosting providers, and booking or analytics tools. Your use of those platforms is subject to their own terms and policies, and we are not responsible for changes they make to their services, pricing, or availability.

9. No guarantee of results

We work hard to deliver strong results, but marketing outcomes depend on many factors outside our control, including market conditions, competition, and platform algorithms. We do not guarantee specific rankings, traffic volumes, lead numbers, or revenue, and any figures or examples shared are illustrative rather than promises of performance.

10. Limitation of liability

To the fullest extent permitted by law, ClinixStudio will not be liable for any indirect, incidental, or consequential losses, or for loss of profits, revenue, or data, arising from your use of our website or services. Where liability cannot be excluded, our total liability is limited to the fees you paid us for the relevant services.

11. Termination

Either party may end an engagement in line with the notice terms set out in the relevant agreement. We may suspend or terminate access to our website or services if these Terms are breached. Fees incurred up to the date of termination remain payable.

12. Governing law

These Terms are governed by the laws of [Jurisdiction to be added], and any disputes will be subject to the exclusive jurisdiction of the courts of that location.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes take effect means you accept the updated Terms.

14. Contact us

If you have any questions about these Terms, please contact us: