Privacy Policy

1. Information we collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

• Information you give us: your name, clinic name, email address, phone number, and any details you share when you fill in a form, request an audit, or contact us.
• Usage information: pages visited, links clicked, time on site, referring source, and similar analytics data.
• Device information: browser type, device type, operating system, and IP address.
• Cookies: data stored on your device to remember preferences and measure performance, as described below.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request;
• Prepare audits, proposals, and deliver our marketing services;
• Improve our website, content, and service offering;
• Send you relevant updates or marketing where you have agreed to receive them;
• Comply with legal obligations and protect our rights.

3. Cookies and tracking

Our website uses cookies and similar technologies to keep it functioning, remember your preferences, and understand how visitors use it. We may also use analytics and advertising tools, such as Google Analytics and the Meta pixel, to measure performance. You can control cookies through your browser settings; disabling them may affect how parts of the site work.

4. How we share information

We do not sell your personal information. We may share it only in the following circumstances:

• Service providers: trusted third parties who help us operate our business, such as hosting, analytics, email, and advertising platforms;
• Legal reasons: when required by law, regulation, or valid legal process;
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data retention

We keep personal information only for as long as needed to fulfil the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

6. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Ask us to correct or update inaccurate information;
• Request deletion of your information;
• Object to or restrict certain processing;
• Withdraw consent for marketing at any time.

To exercise any of these rights, contact us using the details below.

7. Data security

We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-party links

Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies before providing any information.

9. Children's privacy

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: